Where can I buy these products?
These products are available to buy from this website, and are also available from SP&S Wellingborough, SP&S Tiverton Street, www.sps-shop.co.uk and www.worldofbrass.com. You can also contact our Customer Service team on 01933 445445 to order by telephone or email@example.com to order by email.
Where does the money go?
The profit raised from the sale of these CDs and DVDs is donated to The Salvation Army. In the last 10 years, SATCoL have donated £62.5million to the charity. The charity use this money to tackle homelessness, poverty, human trafficking, addiction, unemployment and to support the suffering and disadvantaged.
For further information on the work of The Salvation Army please visit their website www.salvationarmy.org
How long will it take to deliver my items?
When ordering your items online, we will aim to deliver them within 7 working days. However, please allow 14 working days querying non-delivery.
How do I pay for my items?
When ordering your items online, we can accept payment using the following cards: Visa, Mastercard and Maestro. Unfortunately we are unable to accept American Express. In store, we also accept cash. You can also order by post: please contact our customer service team who will provide a quote for you. Whether ordering online or by telephone/post, you will be required to pay postage. Postage costs for UK orders fo CDs and DVDs (only) is £2.95. Please order online for overseas deliveies, or contact the customer service team for a quote.
Can I return my items?
We hope that you are pleased with your CD and DVD purchases, however if, for whatever reason you are not entirely satisfied and can provide proof of purchase, we will be happy to refund the purchase price in full, provided the product is in fully re-saleable condition (still in its wrapping) and is returned to us within 28 days.
I can't find an item that I saw last week. How can I order it?
There is a limited stock of all items on this website at the prices advertised... when they're gone, they're gone!